Customer comments

MARCH 2013

Customer care, individually tailored advice and ongoing support are the qualities that have characterised our experience with Allez South West France.  

As estate agents, they have performed their job marvellously, selling us a fantastic character property that we love, in an efficient, smooth process that has completed as quickly as French bureaucracy will allow! But they’ve gone beyond the necessary estate agent duties, and all the truly helpful extras (advice about currency exchange, notaires, the local area, useful contacts, banking etc)  is what has made it such a pleasure to deal with Anthony & Gillie. They’ve really helped us with the relocation process, familiarising us with the processes of a new country. Anthony even accompanied us to the bank to facilitate setting up our French account! Rethink your ideas of estate agents, as here you will find a pleasant, professional, friendly service, working for the satisfaction of both vendor & purchaser.
They’ve been brilliant and I thoroughly recommend them!

John and Debbie
 

JANUARY 2013

Gillie and Anthony 
We can’t thank you enough for the help you gave us over the summer...
After looking at over 40 houses with other agents in the area, and hundreds on the websites, we met up with Gillie in Caylus and were taken to 3 houses we had requested to see...None were what we were really looking for and as we live in Los Angeles the clock was ticking towards our return home.
Gillie listened carefully to our comments at each house viewed - and suddenly exclaimed that she had an idea of a perfect house for us. "Just on the market!  No photos available. You have to see it". Intrigued, we met up again the following day and fell head over heels for the house she showed us. Only one day on the market, we were the first viewers - and we knew this was the one!

Anthony helped us through all the French blue tape involved in buying the house and every letter back and forth was written in English (Notaire's legal letters as well) so there was no anxiety as to what we were signing...

We can’t recommend Gillie and Anthony enough. They really listen to a buyer's wants and needs - and successfully lead them to their dream property! We are very grateful to you both.

Camilla and Cameron

MAY 2012

Over the years we have bought and sold many houses. Anthony and Gillie stand head and shoulders above anyone else we have ever encountered in the process. They effectively project managed the whole process from both the buyers and the sellers point of view. Whenever problems arrived they work so hard to arrive at a solution that works for both parties.

As far as we are concerned they set the standard for immobiliers in France and for Estate Agents in UK. We will be recommending all of our friends who wish to buy in France to go to Allez South West France.

Thank you Anthony and Gillie for a job well done.

David and Elaine Jeens

Initially disappointed that the house I was interested in had just been sold, Gillie carefully took me though a selection of their properties in and around my budget. I think Gillie kept the best till last because it took me less than ten seconds to decide that I had found what I was looking for. 

Malcolm Gee

We appreciated Gillie's personal approach from the outset and her ability to tune in quickly to what we were looking for. A great day with her showing us a good selection of properties produced an immediate result. Anthony's support during the legal and other formalities was extremely helpful. We would be happy to recommend Allez South West France to anyone considering buying a house in this lovely area.

Jim and Alex

Allez South West France were one of several agencies in the Tarn-et-Garonne department that we visited in our efforts to find just the right house for our own use as well as for holiday letting.  Gillie and Anthony Pearce were more than helpful: they made us feel immediately at home and spent a long time discussing just what we were looking for and showing us a number of sets of details on paper before we set off with Gillie to look at a long list of properties.  Gillie was most helpful, providing all the information we needed but leaving us to explore in our own time.  She quickly assimilated what we did and did not go for and adjusted the schedule accordingly.  The house that was, in the end, just right for us was one we had originally rejected – which goes to show the importance of sound advice and a proper viewing on the ground and not relying just on the internet.

Back at the office, Anthony patiently took us through the French house purchase procedure and made all the necessary arrangements, introducing us to a local Notaire as well as advising us about a bank account, utilities and so on. 

At our house-warming, Anthony, Gillie were the first people to be invited to share our pleasure in our new home and we are grateful for all they did to make the whole-buying experience so easy and – yes, really - enjoyable.

Richard and Rosemary Smyth

We cannot thank you enough for your incredible efforts and assistance in purchasing our dream home!  Buying a home long distance is quite daunting, and we probably would have given up if we hadn’t had your continued, outstanding assistance and support throughout the process.  Of course it was all worth it, but if not for you, it’s unlikely we would be the proud owners of a beautiful home in southwest France!

John Robinson and Deb Meyers, Calgary, Canada

Thank you so much for finding us the house of our dreams and ensuring that all went well. We felt quite dazed by the events on Saturday, but very quickly we set to work. By Monday evening the house was completely cleared and cleaned and is now ready for our future there - it is an area of the world we have very quickly learnt to love, and it is largely down to you guys - thank you again.

We will be back quite soon and will be sure to pop in and say hello.

The wine went down a treat!!!

Kind Regards,
R.A

Greta and I would like to thank both  of you for all the assistance afforded to us during our recent property purchase in the Tarn et Garonne. You certainly made it very easy for us and provided us with a level of comfort and confidence throughout the whole process.

Your continued support and advice is most appreciative and cannot thank you enough.

Many Thanks
J.V

Sorry it's taken a while to write, but it has taken us a little time to settle back into our "London routine" after a fantastic first trip to the house.We just wanted to say a big thank-you for all your help throughout the
purchase: it really has been a pleasure working with you.

We both feel that your approach to customer service was absolutely
spot-on, one particular example being Anthony's unprompted willingness, on
the day of the purchase, to excavate a filthy manhole to try and get
our water connected!

Thanks again for making it one of the smoothest property purchases we
have ever experienced.

Best wishes for the future,
J and A

We would like to take the opportunity to thank you for all your hard work in helping find our dream home in the Tarn et Garonne. From the very start we found your open friendly approach and obvious knowledge of the market, the region and the people a great comfort.

At first we found the idea of buying a property in a country where we knew nothing about the laws, procedures or accepted customs a daunting if not frightening prospect.

It was a great source of comfort to us when we found someone who not only understood our nervousness but could also advise us honestly on which aspects of home buying we should be careful about and guide us through the whole process.

The manner in which you put us at ease and the patience you exhibited in helping us convert a pretty loose set of ideas into a realistic picture of the property we wanted is truly an excellent example of customer care that can rarely be found.

The surprising thing for us was that the help you gave us did not stop when we had actually agreed on the purchase. Since that time you have advised us on everything from finding tradesmen to where the best markets, how to get our pool seen to and where to eat out.

As you know we are both wonderfully happy with our house. Now that we have some time to stop and draw a breath we would just like to thank you for being with us every step of the way. You really did turn what could have been a very stressful period for us into something which not only ran very smoothly but also went exactly as you said it would. Of course the personal touch on its own can't make this happen. You proved yourselves to be highly professional and competent with regard to every aspect of the whole business.

We can absolutely vouch for the fact that your personal & highly professional approach works. It has even rubbed off on the family we bought the house from. We have become rather friendly with them and they have been extremely complimentary about the level of personal & efficient attention they received from you.

If you ever need a recommendation on who to go to when buying a house in France then please feel free to get in touch.

Very best regards,
J & J S

Hi

Just to say thank you so much for all your time spent with us on Saturday. You understood our needs so very well and made what was a daunting experience in to one that felt much less so. We really appreciated your advice and guidance and particularly appreciated you pointing out to us the property that has turned out to be our dream house!

Best wishes
J and R .P

The level and quality of support and advice, the attention to detail was second to none. It genuinely removed a large proportion of the stress out of the experience and we felt in very safe hands. We were particularly pleased and impressed by the friendly, accessible and very professional service provided by your team. They were simply the best!

G.H.

 Wow, what a visit on Thursday. Poor Gillie, have you recovered yet? We haven't!

Each and every property you showed us had the wow factor and we were bowled over by Mary's place and by the one owned by the Burrows? However, there was a lot to digest and we need to come up for air for a bit, do much soul searching and discuss things with my mother.
We cannot thank you enough for your stirling work and most of all for listening to us. You were absolutely brilliant, Gillie, and we would have no hesitation in recommending you. We appreciate how much preparation and hard work goes into these things and recognise a class act when we see it.

We hope to be in touch with you again soon.

Best regards,
R and C.  B